• Magazine
  1. Magazine

Experience Design

Concerts with all senses

    • #Beethovenfest
    • #read
Link was copied to your clipboard
Cellist Anastasia Kobekina at the audience conversation after her recital © Beethovenfest Bonn

Four artists played a special role in the last festival: Daniel Cremer, Anselm Dalferth, Franziska Ritter and Christian Siegmund were the experience designers behind Beethovenfest 2025. They brought the motto »Alles ultra« to life with concert experiences that went beyond the norm. Read on to hear about their work in their own words.

For me, experience design means...

Nekame Klasohm
Daniel Cremer introduces the Opening Concert 2025 © Nekame Klasohm
»...to broaden and, ideally, deepen the experience of concertgoers. I am interested in engaging the senses and the body. This enables us to approach the concert with heightened awareness and a renewed sense of curiosity in our increasingly intellectual world, where the body is numbed by electronic media. I question certain concert-going rituals: How am I welcomed? How do I enter the hall? What happens around me?« – Daniel Cremer
Nekame Klasohm
Anselm Dalferth chats to members of the audience in the oprea terrace garden © Nekame Klasohm
»...being able to help shape many small- and large-scale experiments that address the audience in different ways at numerous concerts. We want to take a personal approach. We want to let the concertgoers feel seen as human beings. In more technical terms, we transform different concert situations into socio-aesthetic meeting places where shared experiences are created. As experience designers, we enrich the whole thing with impulses. I enjoy that, but sometimes it also makes me break out in a sweat! This is because it involves dealing with uncertainties. It takes courage to leave the beaten track.« – Anselm Dalferth
Beethovenfest Bonn
Franziska Ritter & Christian Siegmund prepare for the One-to-one-concerts in the Bruder Klaus Feldkapelle © Beethovenfest Bonn
»...creating moments of resonance and personal encounter, in which music can be experienced differently and directly. These can be special concert formats, such as one-to-one concerts or spatially staged concerts, like the #freebruckner production staged by Franziska with the Stegreif Orchestra, or accompanying interventions, like encounter formats. For us, the focus is on empathy, equality, and togetherness, always combined with an invitation to ›listen differently‹.« – Franziska Ritter & Christian Siegmund

How to plan experience design:

»Many of our brilliant ideas come about spontaneously, whether that’s while cycling, during everyday life, in the shower in the morning, or over a beer after work.« – Franziska & Christian

»First, we gather ideas and as much information as possible about the concert and its procedures.« – Anselm

»I usually start by looking at the architectural features of the venue. What unused potential for encounters is there? What is permitted in terms of fire safety, and what is organisationally possible?« – Daniel

»Nevertheless, we usually start by thoroughly inspecting the venue where the concert is to take place, analysing the conditions. What is already in place? What will happen on stage? What theme or atmosphere should characterise the evening? Who is the audience? Who do we want to reach, and what message do we want to convey? What emotional transformation should take place in the audience?« – Franziska & Christian

»I look for intellectual, musical and dramaturgical themes in the concert programme that we can incorporate into the experience design, ensuring it is integral to the event’s DNA.« – Daniel

What we take away from the response...

»... smiles, inspiration, gratitude.«

»Most people who actively choose to accept one of our gifts are beaming and seem excited and alert. Many express gratitude for the enhanced concert experience. However, if the gift is ›imposed‹ on them, for example with the help of a presenter, some people are not as receptive. So it takes an outstretched hand and the freedom to say no to an expansion of the concept of a concert. Some people don’t want their habits to be questioned. That needs to be respected. We learn a lot from this situation: how can experience design be a voluntary offer or be so subtly anchored in the setup that it changes the experience almost imperceptibly?

In general, offerings that stimulate the mind and embed the concert in a broader intellectual horizon are well received. The encounter formats were also well received, such as the Wandelgarten on the roof terrace of the Bonn Opera House, which was used extensively even in cold temperatures.«

– Daniel

The garden on the opera terrace was built for Beethovenfest 2025. © Nekame Klasohm
»... so much positivity.«

»There are lots of positive things: laughter, spontaneous positive feedback in conversations, applause, and surprising encounters. However, I also hear doubts, both from the audience and from those involved on and behind the stage. What’s the point? Can it work? How will it come across? Should we do it, or should we not?«

– Anselm

»... emotion, hugs and memories.«

»Many guests, particularly those who attend the one-to-one concerts, report having had touching and often unexpected experiences that remain in their memory for a long time. We are particularly pleased that the audience perceives classical music as accessible, community-building and personal here – creating truly magical moments. After the concert, we often hug people, tears flow, and weeks later, we still receive emails telling us how moved they were.«

– Franziska & Christian

Our favourite items of experience design 2025

Anselm: »The Beethoven Chapter motorcycle club made a surprise musical appearance with their Harley Davidsons after the concert with Iveta Apkalna & Gábor Boldoczki. An absolute highlight!«

Beethovenfest Bonn
Daniel Cremer with audience signpost at »Alles ultra: The Concert« © Beethovenfest Bonn
Daniel: »I designed the motto event ›Alles ultra: The Concert‹, which was an intense evening of contrasts. Another highlight was the massages I gave at the concert in the Steigenberger Hotel on the Petersberg, which was very fitting for a spa hotel yet also unusual. At the concert at the Bonn Opera House with the Scottish Chamber Orchestra, I joined Prometheus and brought fire to the people, in reference to the concert programme featuring Beethoven’s ›Die Geschöpfe des Prometheus‹. Upon entry, the audience was asked to state their wish for humanity. A piece of wood was placed in a fire bowl for each individual, which was lit in front of the opera house after the concert. In keeping with the fundraising campaign for Kherson in Ukraine, many people wished for the fire to burn for peace.«

Anselm: »One of my favourite moments was the ear massage to warm up the audience before the concert with the Chamber Orchestra of Europe, followed by cooling down with ice cream after the concert. I was also delighted by the ›UltraCello‹ flash mob, which featured an incredible number of audience cellists at the concert of the 12 Cellists.«

Franziska & Christian: »Our highlight this year was definitely working with the Beethovenfest Circle of Friends to plan the one-to-one concerts. Many volunteers, both young and old, chose the most unusual locations in Bonn and welcomed each guest individually, whether that was wearing blue surgical scrubs at the Waldkrankenhaus Bonn hospital or rowing a dinghy towards the fishing boat Aalschokker Aranka on the Rhine. The overwhelming sense of commitment, dedication and reliability touched our hearts!«

Experience Design at Beethovenfest 2025 was supported by

Mehr zum Projekt
Article by Avischag Müller
Ticket Hotline +49 228 2010344 Mon, Wed–Fri, 10:00–14:00
Subscribe to Newsletter
  • Barrier-free access
  • Contact
  • Press
  • Newsletter
  • Team
  • Jobs
  • Calls for Submissions
  • Festival archive
  • CO₂-Compensation
  • Imprint, terms & conditions, privacy
  • Declaration of compliance
  • Prize draw
  • Cookie settings
  • Deutsche Post DHL Group
  • Telekom
  • Sparkasse KölnBonn
  • Deutsch Welle
  • Stadt City Ville Bonn