March week from 13. - 22.3.2020

The March week of the Beethovenfest from March 13 to 22, 2020, had to be cancelled at short notice due to the containment of the corona pandemic. All 9 concerts had to be cancelled without substitution and will not be made up for next year. If you still have tickets for the March week that you would like to return, please send the original tickets with your bank details to:

Internationale Beethovenfeste Bonn gGmbH
"Tickets March 2020"
Kurt-Schumacher-Str. 3
53113 Bonn
Germany.

Please note that since 1.9.2020, ticket returns and refunds for the March concerts are handled exclusively by us as the organizer.

Beethovenfest 2020 from 4 - 27.9.2020

The festival planned for September 4 to 27, 2020, under the artistic direction of Nike Wagner, will be postponed for one year with few exceptions and will take place from August 20 to September 10, 2021.

If you have already purchased tickets for the postponed concerts of the Beethovenfest 2020 (September 4 - 27, 2020) before May 5, 2020, they will remain valid for the alternate date 2021 and do not need to be exchanged. Should you not be able to attend the replacement date or should you be affected by a concert cancellation, you can of course exercise your right to return the tickets. We as organizers waive the legal voucher regulation and refund the net ticket price (without advance booking fee) via the respective advance booking office upon request. Please note that due to the high workload of the ticket sellers there may be longer waiting periods of several weeks until the refund is made.

Festival-Pass "Beethovenfest 2020" and "Kombiticket Kollektiv L"

The FESTIVAL PASS offered for the first time for the Beethovenfest 2020 at a price of € 89 also remains valid for events of the Beethovenfest 2021 from August 20 - September 10 and does not need to be exchanged.

The Combi-Ticket for the two concerts of the series "Kollektiv L" at Fabrik45 also retains its validity for the alternate dates on August 27 and 28, 2021 and does not need to be exchanged.

Return of tickets

Ticket returns for all postponed or cancelled concerts planned for September 4 - 27, 2020, will not be handled by the International Beethovenfeste Bonn gGmbH, but externally by the respective advance booking office where the tickets were purchased. This is important because of the concert postponements to next year, so that the returned tickets can be properly cancelled and thus other concert visitors can re-book these tickets from the start of the advance sales in November.

1. Online store and ticket hotline

When purchasing tickets via our online store www.beethovenfest.de or ordering by phone via the ticket hotline + 49 228/50 20 13 13, please contact our ticket provider with your refund request:

DERTICKETSERVICE.DE GmbH & Co. KG
After Sales Service
PO Box 102223
50462 Köln
Germany
E-Mail: order@derticketservice.de

2. Ticket purchase at other advance booking offices

If the tickets have been purchased directly from another external ticket agency, you are welcome to contact them directly. Contact addresses of all Bonnticket advance booking offices can be found online at bonnticket.de. If this ticket agency is temporarily closed due to current events, please contact us by e-mail verschiebung@beethovenfest.de. We will then find an individual solution for your matter.

3. Possibility of donation

Should you wish to support the work of the Beethovenfest Bonn with a donation, simply ask for a refund of the ticket price, donate any amount to the account of the Beethovenfest Bonn (Sparkasse KölnBonn, IBAN DE97 3705 0198 0000 0256 35) and send us your contact information by e-mail verschiebung@beethovenfest.de, to which we should issue a donation receipt. Or become a member of the International Friends of the Beethovenfest Bonn e.V.

For further questions regarding festival postponement and ticket returns, please contact us at verschiebung@beethovenfest.de.