Concert cancellations 2020
Some concerts that were scheduled from March 13 to 22 and as part of the festival from September 4 to 27, 2020 had to be cancelled without replacement. Ticket refunds for these canceled concerts 2020 will be handled exclusively by the Beethovenfest sales office. Please fill out the return formprovided for this purpose and send it to us with the original tickets:
Internationale Beethovenfeste Bonn gGmbH
Distribution / Concert Cancellations 2020
If you no longer have the tickets, we require proof (order confirmation, online booking/account statement, etc.) of the order and payment for the tickets.
Concert postponements 2020 > 2021
The festival planned for September 4-27, 2020, under the artistic direction of Nike Wagner, will be postponed by one year, with a few exceptions, and will take place from August 20 to September 10, 2021.
If you have already purchased tickets for the postponed concerts of the Beethovenfest 2020 before May 5, 2020, they will remain valid for the replacement date in 2021 and do not need to be exchanged. If you are unable to attend the replacement date, please contact the respective advance booking office through which you purchased the tickets. The refund of the postponed concerts will be handled externally only. This is important due to the concert postponements into the next year, so that the returned tickets are properly cancelled and thus other concert visitors can book these tickets again.
Festival-Pass "Beethovenfest 2020" and "Kombiticket Kollektiv L"
The FESTIVAL PASS offered for the first time for the Beethovenfest 2020 at a price of € 89 also remains valid for events of the Beethovenfest 2021 from August 20 - September 10 and does not need to be exchanged. The Combi-Ticket for the two concerts of the series "Kollektiv L" at Fabrik45 also retains its validity for the alternate dates on August 27 and 28, 2021 and does not need to be exchanged.
Ticket purchase in our online store and via the ticket hotline
If you have purchased tickets via our online store www.beethovenfest.de or ordered by phone via the ticket hotline + 49 228/50 20 13 13, please contact our ticket provider with your refund request:
DERTICKETSERVICE.DE GmbH & Co. KG
After Sales Service
PO Box 102223
Ticket purchase at other advance booking offices
If the tickets have been purchased directly from another external ticket agency, you are welcome to contact them directly. Contact addresses of all Bonnticket advance booking offices can be found online at bonnticket.de. If this ticket agency is temporarily closed due to current events, please contact us by e-mail firstname.lastname@example.org. We will then find an individual solution for your matter.
Possibility of donation
Should you wish to support the work of the Beethovenfest Bonn with a donation, simply ask for a refund of the ticket price, donate any amount to the account of the Beethovenfest Bonn (Sparkasse KölnBonn, IBAN DE97 3705 0198 0000 0256 35) and send us your contact information by e-mail email@example.com, to which we should issue a donation receipt. Or become a member of the International Friends of the Beethovenfest Bonn e.V.
For further questions regarding festival postponement and ticket returns, please contact us at firstname.lastname@example.org.