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Directions to the concert (public transport authorisation)
The tickets are valid on the extended Rhein-Sieg transport network (extended VRS network) as a ticket for public transport (2nd class).
With this ticket, you can start your outward journey four hours before the event begins. The return journey must be completed by 3.00 a.m. - or by 10.00 a.m. of the following day if the event ends particularly late.
Children from the age of three, pupils, students/trainees/participants in the Federal Voluntary Service up to the age of 30, unemployed persons, holders of a Bonn Card and severely disabled persons receive a 50% reduction on the ticket price. If a B is noted in the severely disabled person's pass, the accompanying person receives a free ticket. Special wheelchair spaces are available for wheelchair users, depending on availability and conditions at the respective venue. Wheelchair places and accompanying tickets for severely disabled persons can only be booked by telephone on +49 (0) 228/50 20 13 13.
The respective discount certificate must be presented at the admission control without being asked. Visitors who are in unauthorised possession of a reduced ticket will only be admitted after payment of the difference.
In principle, discount entitlements can only be considered if the customer informs the sales office of a discount entitlement before purchasing the ticket or selects the appropriate discount when purchasing online. Admission tickets already purchased at the normal price cannot be exchanged for reduced-price tickets, even if a discount entitlement is presented later.
The Beethovenfest offers a special service for sold-out concerts: In our overall programme you can register in a waiting list at the respective event without obligation. You will receive a message by e-mail when tickets are available again for the concert.
The ticket prices quoted include fees for advance sales, system use and the use of public transport. In addition to the price shown, a service fee of EUR 2 per ticket may be charged.
Depending on the selected shipping option, additional fees may apply for card shipping. Unless otherwise stated, the tickets will be sent by ordinary mail, the buyer is liable for the risk of loss. When purchasing through other online shops or advance booking offices, there may be deviations from the prices printed in this issue due to other fees. The general terms and conditions of the respective ticket provider apply.
Return of tickets and admission
The return and exchange of tickets is not possible, even if the order is only partially fulfilled. We reserve the right to change programmes, instrumentation, dates and venues. Changes do not entitle to return tickets. Only in the event of a general cancellation of an event will the ticket value be refunded within a period of two months upon presentation of the ticket. The admission of late visitors is only possible during the concert break.
Please note the special ticket return conditions for events of the Beethovenfest 2020.
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